FAQ

Are My Little Moccs handmade? 

Yes! All of the moccs are handmade by the owner and designer, Ella! Each pair of moccs is hand crafted with love in Ontario. 
 

Do you offer local pick up?

Absolutely! We are proud to offer free local pick-up at the Makers Hub in Oshawa, ON. 


How much is shipping? 

We offer flat rate shipping within Canada for $12, which includes tracking with Canada Post. Unfortunately our moccs are to thick to send by lettermail. 

Why do my moccs look a little different then the photos? 

Each pair of moccs is handmade, which means slight variances can occur. Additionally, the brightness levels on each device screen can vary, altering the colour perception.

 

Do you accept custom orders? 

Due to the handmade nature of our moccs, custom orders can be accommodated! Please send us an email and we will happily work with you to create your perfect moccs.

 

Do you offer returns/exchanges?

I do not typically offer returns/exchanges but I want you to LOVE your new moccs.  If you have any questions or concerns please send me a message.

 

Why choose soft soled shoes for your little one?

Soft soled shoes help to promote a natural walking feel for young children and they also allow for their feet to grow and develop.

 

How long will I have to wait to receive my moccs?

All of our moccs are made to order and the turn around time is 2-3 weeks.  It can be faster at times depending on current order volume.  If you need your moccs for a certain date please send me an email and I will do my best to accommodate you.

 

What are the care instructions for my new moccs?

All of our moccs are made from high quality leather sourced locally.  Caring for leather is quite easy, you can take a damp cloth to wipe off any marks or dirt.

 

Do you offer wholesale?

I do not offer wholesale at this time.

 


Where do I see more photos and get updates on the shop?

Follow us on Instagram and Facebook for more photos, and the latest news!